Information we collect
When you request an estimate or contact us, we may collect your name, email address, optional phone number, preferred contact method, property or project details, desired timeline, estimate selections, and any photos you choose to attach. We also record limited technical and security information needed to operate the website, prevent abuse, and diagnose failures.
How we use information
We use this information to answer inquiries, prepare and follow up on estimates or proposals, communicate about requested services, maintain business records, improve the request process, protect the site, and comply with applicable obligations. We do not sell personal information.
Services that support this website
Cloudflare provides website hosting, security, database, and private file storage. Resend provides transactional email delivery. If you accept optional analytics, Google Analytics helps us understand aggregate website use. These providers process information only as needed to deliver their services and under their own privacy terms.
Analytics and your choices
The site records limited first-party operational events, such as whether a quote form was started or completed, to keep the workflow reliable and improve service. These events do not include the message, name, email, phone number, or uploaded photos. Google Analytics is optional and is not loaded until you accept it. You can change your choice at any time on this page.
Storage and retention
Request information and related files are kept only as long as reasonably needed to respond, manage the business relationship, maintain necessary records, resolve disputes, and meet legal or security obligations. Access to the administration area and private uploads is restricted.
Access, corrections, and deletion requests
You may ask us to provide, correct, or delete personal information associated with your request, subject to records we may need to retain for legal, security, or legitimate business purposes. Contact us using the information below. We may need to verify your identity before completing a request.
Questions or privacy requests
Contact Marco Solution & Services and mention “Privacy Request” so we can route your message correctly.